There are no service charges added to any bills/invoices at the Welbeck Hotel & Restaurant.
All gratuities are given to the staff, including credit/debit card payments from which we do not deduct an amount to cover any commissions etc. to the banks/credit card companies.
Tips are pooled and handed to Irene (Proprietor.)
The total amount of tips received for the week are added up and divided between the staff and it is distributed according to how many hours they worked in that given week.
There is no ‘points’ system and all members of the workforce are considered equal.
The owners of the business are not shareholders in this system.